Privacy Policy – Grannies Inc.

Privacy Policy

The legal bit...

Your privacy is highly important to Grannies, Inc. and we are committed to protecting it. By accessing any part of this website you indicate that you accept the terms of this Privacy Policy and consent to the processing of your data as described in this Privacy Policy. This privacy statement provides information about the personal information we collect through this website, and the ways in which we use this information. It does not cover personal data provided to Grannies, Inc. by any other means or via any other website. This privacy policy applies to this website only and does not apply to any websites that this website may link to.

INFORMATION THAT WE COLLECT FROM YOU

We only collect personal information from our visitors on a voluntary basis. Personal information gathered will only be used for the purposes outlined at the time of collection. You can access the most of this website without disclosing your personal information. Personal information required during the order process includes name, address, phone number, email address, bank details and other similar information used to identify you and complete an order.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. We may use your information to contact you for feedback on our services and to notify you occasionally about important changes or developments to the website or our services. We only send marketing emails to those people who have specifically requested to receive this information, and they are sent no more than once per week. You may unsubscribe to our marketing emails via a link in each email.

DISCLOSURE OF YOUR INFORMATION

Personal information collected at our site will be shared with the Grannies, Inc. granny who will be knitting your final product. We have a written agreement with all Grannies, Inc. grannies, restricting disclosure or further processing of personal information provided to them by us. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential, and will not be disclosed to outside parties, unless compelled by applicable legislation.

COOKIES

This website uses cookies which are stored on your browser. You can usually modify your browser settings to prevent this happening. However, by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely. Some cookies used on this website are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided. Some cookies used on this website collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. Some cookies used on this website allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. Cookies may also be used to improve the user experience and to enable some of the functionality provided by this website. Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us. Cookies are used on this website for the following third party services: Google Analytics, LinkedIn Follow button, Facebook Like Button, Twitter Follow button, Google +1 button, AddThis social bookmarking tool, YouTube videos. Some of these services may be used to track your behaviour on other websites and we have no control over this. By continuing to use this website without adjusting your browser’s cookie settings, you agree that we can place these cookies on your device. As is true with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to monitor server errors, server administration or to monitor visitor behaviour. It is not possible for this to be disabled on a per-user basis so you must leave this website if you do not agree to this happening.

SECURITY

We hold personal data in accordance with UK data protection legislation. The technology that we use and the policies that we have implemented are intended to safeguard your privacy from unauthorised access and improper use. Where appropriate, we attempt to provide for the secure transmission of information, such as credit card details, from your computer to our server by utilising SSL (Secure Sockets Layer) encryption software. However, due to the inherent open nature of the internet, we cannot guarantee that all data transmitted will be secure. Use of this website demonstrates your assumption of this risk. If you have any questions about the security of your personal information please feel free to contact us.

ACCESSING & UPDATING

You are entitled to see the information held about you and you can ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at hello@granniesinc.co.uk. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

LINKS TO THIRD PARTY WEBSITES

This privacy policy applies solely to the personal data collected on this website and does not apply to third party websites you may access from here. We are not responsible for the privacy policies of third party websites and we advise customers to read the privacy policies of other websites before registering any personal data.

CHANGES TO OUR PRIVACY POLICY

This privacy policy may change at our discretion at any time, and without notice. Any updates will come into effect once posted on this page. The date at the top of this document indicates when the last change was made.

CONTACT

For questions or concerns relating to privacy, please feel welcome to contact us at hello@granniesinc.co.uk.