The legal bit...
INFORMATION THAT WE COLLECT FROM YOU
We only collect personal information from our visitors on a voluntary basis. Personal information gathered will only be used for the purposes outlined at the time of collection. You can access the most of this website without disclosing your personal information. Personal information required during the order process includes name, address, phone number, email address, bank details and other similar information used to identify you and complete an order.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. We may use your information to contact you for feedback on our services and to notify you occasionally about important changes or developments to the website or our services. We only send marketing emails to those people who have specifically requested to receive this information, and they are sent no more than once per week. You may unsubscribe to our marketing emails via a link in each email.
DISCLOSURE OF YOUR INFORMATION
Personal information collected at our site will be shared with the Grannies, Inc. granny who will be knitting your final product. We have a written agreement with all Grannies, Inc. grannies, restricting disclosure or further processing of personal information provided to them by us. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential, and will not be disclosed to outside parties, unless compelled by applicable legislation.
We hold personal data in accordance with UK data protection legislation. The technology that we use and the policies that we have implemented are intended to safeguard your privacy from unauthorised access and improper use. Where appropriate, we attempt to provide for the secure transmission of information, such as credit card details, from your computer to our server by utilising SSL (Secure Sockets Layer) encryption software. However, due to the inherent open nature of the internet, we cannot guarantee that all data transmitted will be secure. Use of this website demonstrates your assumption of this risk. If you have any questions about the security of your personal information please feel free to contact us.
ACCESSING & UPDATING
You are entitled to see the information held about you and you can ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at [email protected] We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
LINKS TO THIRD PARTY WEBSITES
For questions or concerns relating to privacy, please feel welcome to contact us at [email protected]